Privacy Policy
Last Updated 27 July 2025.
The Private Client Group Division of Nest Seekers International considers the privacy and protection of our clients’ data, both corporate and personal, to be of the utmost importance. We take robust measures across our business to protect the security and integrity of all such information.
To ensure you feel confident about providing us with your personal data when communicating with us and using our services, we outline below our practices in relation to the collection and use of personal data. This policy sets out the basis on which we collect, use and process personal data. Please read it carefully and check this page from time to time, as the policy may be updated.
Information We May Collect From You
We may collect and process the following information about you:
Information you provide by filling in forms on our website www.pcgluxury.com, in hard copy, or through any other channel, including your name, date of birth, address, interests, marketing preferences, and where appropriate, financial or credit information.
Correspondence or other contact you may have with us.
Details of transactions you carry out through our website or other platforms, and communications related to those transactions.
Details of your visits to our website, including traffic data, location data, and other communication data.
This information is used for processing transactions and may also be used for internal analysis, marketing, or improving our digital platforms.
Specific Information We May Collect via www.pcgluxury.com
Cookies
We use cookies to enhance your experience and provide functionality, including:
Strictly Necessary Cookies – essential for navigation and secure access.
Performance Cookies – anonymous analytics to improve the site.
Targeting or Advertising Cookies – if applicable, these help us deliver more relevant content or advertisements.
Some cookies may be set by trusted third parties. None store personally identifiable information.
IP Address
We may collect information about your computer, including IP address, operating system, and browser type for system administration and statistical reporting.
How Is This Personal Information Used?
The Private Client Group, Division of Nest Seekers International may use your personal data to:
Provide requested products or services, such as valuations, listings, or advisory services.
Process contracts or transactions you initiate with us.
Send updates about changes to our services.
Deliver tailored communications or marketing, where permitted.
Improve the user experience across our digital platforms.
We may contact you by phone, email, SMS, or other channels for these purposes.
Sharing Information
We will not share your personal data except as outlined below or as required by law.
Agents or Contractors
Your information may be shared with agents or contractors performing services on our behalf. They are bound by confidentiality and data protection obligations.
Regulatory & Legal Disclosures
We may share data with authorities for anti-money laundering (AML), fraud prevention, or to comply with legal obligations.
Credit Agencies
Where applicable, data may be shared with credit agencies for due diligence during transactions.
Legal Requests
We may disclose data if compelled by court order, regulatory investigation, or where necessary to protect our legal rights.
International Transfers
Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK data protection law, including adequacy decisions or standard contractual clauses.”
Marketing & Contact Preferences
We may contact you by email, phone, or post regarding relevant products, services, or news. You can opt out at any time by:
Clicking "unsubscribe" on marketing emails.
Emailing us at info@pcgluxury.com with your request.
Your Rights
You have the right to:
Request a copy of your personal data.
Correct any inaccuracies.
Withdraw consent or object to processing.
Request deletion of your data where legally permissible.
Contact info@pcgluxury.com to make such requests.
Security Measures
We employ industry-standard security to protect your data, including firewalls, secure servers, antivirus, employee training, and routine audits. However, we cannot guarantee the security of data transmitted online. You are responsible for maintaining the confidentiality of any passwords or account details used to access secure areas of our site.
Third-Party Websites
Our website may contain links to external sites. This policy does not cover third-party privacy practices, and we are not responsible for their content or data handling.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law or contract.
Changes to This Policy
We reserve the right to amend this Privacy Policy at any time. Updates will be posted to this page and become effective immediately.
Contact
If you have any questions about this Privacy Policy or your data rights, please contact:
Email: info@pcgluxury.com
Business Address: 23 Berkeley Square, London, W1J 6HE, United Kingdom